Chris McCall is the Head of SCM for Global NAT and Americas Immunohematology Products since joining the Novartis Diagnostics business unit in 2012. He has responsibility for global inventory management, distribution and logistics. He has managed through the acquisition by and transition into Grifols, has overseen the complete rearchitecting of cold packaging solutions and driven a 37% reduction in cost to deliver products across to customers, and managed over the expansion of volumes in Asia and the introduction of new products into to the Grifols product suite. Prior to his current role, Chris had roles as Head of Supply Chain at Thoratec (now part of St. Jude Medical) and at Insound Medical, which made groundbreaking technologies in the hearing aids. These followed roles in supply chain and manufacturing at Intel Corporation and management consulting at PRTM (now PriceWaterhouseCoopers). Tony holds a Bachelor’s degree in Mechanical Engineering from the University of Washington and an MBA from the MIT Sloan School of Management.