Geoffrey Gates

True supply chain partnership goes beyond transactional performance; it’s about shared visibility, trust, and aligned decision-making. In this collaborative use case, leaders from Boston Scientific and Cleveland Clinic share how they’re co-developing a more connected planning process that synchronizes demand signals, reduces variability, and improves product availability across the care continuum.

From integrating planning systems to establishing data-sharing protocols and governance structures, this session explores how manufacturer–provider collaboration can drive smarter forecasting, optimize inventory, and strengthen supply resilience.

• Learn how to align planning processes and data between suppliers and providers

• Explore practical frameworks for joint forecasting and demand visibility

• Hear lessons learned from building trust, transparency, and shared accountability

Artificial intelligence is rapidly reshaping healthcare supply chain operations, but turning innovation into practical, scalable applications can be a challenge. In this use case, Cleveland Clinic’s Sarah Charai will share how her team is leveraging AI to enhance decision-making, improve efficiency, and optimize resources across their supply chain. Learn how one of the nation’s leading health systems is translating AI potential into real-world results.

• Gain insight into how Cleveland Clinic identifies and prioritizes AI use cases with the greatest operational impact

• Discover lessons learned from implementing AI-driven solutions that improve supply chain efficiency, accuracy, and resiliency

• Walk away with actionable strategies to evaluate, pilot, and scale AI initiatives within your own organization