John Halsey

John Halsey

VP, Strategic Customer BD

AI, Digital & The Future Operating Model

1:50 PM PANEL: From Supplier to Strategic Partner: Redefining Customer Relationships in Healthcare

In an increasingly competitive and complex healthcare landscape, delivering products is no longer enough. Customers expect greater transparency, collaboration, responsiveness, and value from their supply chain partners. As healthcare providers face mounting financial and operational pressures, suppliers must evolve beyond transactional relationships and become trusted strategic partners. In this panel, leaders from across the healthcare ecosystem will discuss how customer expectations are changing, what differentiates high-performing supplier relationships, and how organizations are building collaborative partnerships that drive mutual success, improve patient outcomes, and create long-term value. 

  • Understand how customer expectations are evolving and what healthcare organizations now value most from their supply chain partners
  • Learn how leading organizations are redesigning service models to strengthen relationships, improve collaboration, and deliver greater value
  • Discover practical strategies for differentiating your organization through partnership, innovation, and customer-centric engagement rather than price alone 

3:50 PM PANEL: Creating Value Together: Smarter Contracting & Value Analysis for Stronger Provider–Supplier Partnerships

As healthcare organizations face mounting financial pressure, contracting and value analysis have become strategic levers for improving outcomes, not just reducing costs. Leading organizations are moving beyond transactional negotiations to build collaborative supplier relationships that balance clinical needs, operational efficiency, innovation, and long-term value. Join providers and manufacturers as they discuss how they're evolving value analysis and contracting processes to create stronger partnerships across the healthcare supply chain. 

  • Move beyond price-focused negotiations to evaluate total value, clinical outcomes, and long-term partnership opportunities
  • Explore how providers and suppliers can collaborate earlier to accelerate innovation, standardization, and supply chain performance
  • Learn strategies for balancing cost containment with clinician engagement, product choice, and patient care 

Check out the incredible speaker line-up to see who will be joining John.

Download The Latest Agenda