Sarah Charai

Sarah Charai

Executive Director, Supply Chain Operations Cleveland Clinic

AI, Digital & The Future Operating Model

3:30 PM USE CASE PRESENTATION: From Preference Cards to Standardization: Aligning Clinical & Supply Chain Teams to Reduce Variation

Clinical variation doesn't just drive unnecessary costs, it impacts operational efficiency, inventory management, and the consistency of patient care. In this session, Cleveland Clinic shares how it transformed more than 170 high-volume procedures by replacing traditional physician preference cards with standardized procedure cards. Learn how cross-functional collaboration between physicians, nursing, sterile processing, and supply chain created sustainable standards, improved case readiness, reduced waste, and established the governance needed to drive lasting operational change.
• Align physicians, nursing, sterile processing, and supply chain around standardized procedures while preserving clinical autonomy
• Reduce variation, improve case readiness, and optimize inventory through clinically led standardization and greater operational transparency
• Sustain long-term transformation through governance, data integration, compliance monitoring, and clear accountability

Future Ready: Talent, Leadership & Transformation

10:00 AM PANEL | Building the Workforce of Tomorrow: Attracting, Developing & Retaining Supply Chain Talent

As healthcare supply chains become increasingly digital, data-driven, and strategically important, organizations are facing a growing challenge: finding and retaining the talent needed to lead the next generation of supply chain transformation. From succession planning and leadership development to attracting early-career professionals and upskilling existing teams, healthcare leaders must rethink how they build sustainable talent pipelines. Join this panel of supply chain executives as they discuss the workforce challenges they're facing today, the skills that will be most critical in the future, and the innovative strategies they're using to recruit, develop, and retain top talent in a competitive labor market. 

  • Learn how leading organizations are attracting new talent through university partnerships, internships, rotational programs, and employer branding initiatives 
  • Discover strategies for developing future leaders, upskilling teams, and preparing the workforce for increasingly digital and technology-enabled supply chain roles 
  • Explore practical approaches to improving employee engagement, retention, succession planning, and long-term workforce sustainability 

 

Check out the incredible speaker line-up to see who will be joining Sarah.

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