Teri Adams

The Healthcare Industry Resilience Collaborative (HIRC) is a non-profit consortium of healthcare providers and suppliers dedicated to building a more resilient, transparent, and sustainable medical supply chain. This interactive session will provide an in-depth look at HIRC’s evolving standards, supplier resiliency badges, and the latest initiatives driving greater visibility and collaboration across the healthcare ecosystem. 

Why Attend: 

• Learn how HIRC’s work is shaping supply chain resiliency and what it means for providers and suppliers alike. 
• Get the latest updates on industry-leading resiliency standards, badges, and data transparency efforts. 
• Discover opportunities to engage with HIRC, contribute to its mission, and collaborate with peers committed to strengthening the healthcare supply chain. 

Join us for this special meeting and see how your organization can play a pivotal role in shaping the future of resilient healthcare supply chains. 

In today’s healthcare environment, product quality and availability are just the baseline. What truly sets manufacturers apart is the experience they deliver across the supply chain. As hospitals and health systems demand more visibility, flexibility, and partnership from their suppliers, operations teams are challenged to think beyond fulfillment and start delivering value at every touchpoint. This panel brings together leaders from logistics, commercial strategy, and customer service to explore how suppliers are evolving their supply chain approach to better serve provider needs—and strengthen long-term relationships in the process. Join us for a dynamic discussion on how to turn your supply chain into a strategic lever for customer loyalty and growth.

• Hear directly from hospitals on what they expect from their supplier partners—beyond just on-time delivery
• Learn how to break down silos between ops, commercial, and service teams to deliver a more unified customer experience
• Discover how leading organizations are reimagining service models to enhance responsiveness, build trust, and create competitive advantage